Contact Us

At HORIZON ACCESS LLC, providing excellent customer support is our priority. Whether you need technical assistance with our platform, have a question about your account, or need help with billing, our team is ready to assist you.

The fastest and most efficient way to get support is by emailing us directly.

• Customer Support Email: support@company-horizon.shop
• Response Time: We strive to reply to all inquiries within 24 to 48 business hours.
• Business Hours: Monday – Friday, 9:00 AM to 5:00 PM (ET - Eastern Time).

If you have a question regarding a recent charge, or if you wish to request a refund under our guarantee, please contact us first before calling your bank or credit card company. Resolving a billing issue directly with our support team takes less than 24 hours. Bank disputes, on the other hand, can freeze your funds for up to 90 days. We are always here to resolve any issues quickly and fairly.

As required by international payment processing standards, our registered business address is: